Director of Information Technology

Job Overview:

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support services.

Qualifications:

  • Bachelor’s degree in computer science or related field required.

  • At least five years of related experience with at least two years in a supervisory role preferred.

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Strong analytical and problem-solving skills.

  • Strong supervisory and leadership skills.

  • Thorough understanding of technology, software, and hardware.

  • Proficient with Microsoft Office Suite or related software.

  • Proficient with or able to quickly learn the software and applications used in the organization and the industry.

Responsibilities:

  • Analyzes software and hardware needs for the organization.

  • Oversees and facilitates the installation and maintenance of IT systems, hardware, and software.

  • Identifies and recommends upgrades and changes to hardware and software, maintaining efficient and effective operations in the organization.

  • Facilitates and oversees the technical support and helpdesk roles, ensuring effective and helpful support is provided to end users.

  • Maintains knowledge of trends and developments in information technology, alerting senior staff of the effects widespread software and hardware revisions, changes, and discontinuation will have on the organizations systems and operations.

  • Coordinates and schedules large-scale software and hardware installations.

  • Ensures IT-related projects and tasks are completed within specifications, on time, and within budget.

  • Facilitates and manages the development, modification, and operation of security protocols including interference detection and prevention systems to protect the organizations information from breach or loss.

  • Conducts periodic audits and due diligence checks of security protocols, evaluating systems for vulnerabilities.

  • Recommends modifications to security protocols as required.

  • Develops and/or provides training and guidance on acceptable use, risk management, incident response, and security protocols to employees.

  • Periodically briefs senior management on status of security system and protocols.

  • Reviews reports of, and evaluates response to, any security incidents.

  • Develops and maintains written security policies and procedures that govern the protection of resident/facility information.

  • Ensures that monitoring operations comply with all applicable government regulations and standards.

  • Consults with business associates to ensure compliance with established agreements relative to access, use, and disclosure of protected health information.

  • Recommends programs, applications, and equipment needs to ensure that resident/facility information is secure from unauthorized access, use, or disclosure and that appropriate equipment/applications/systems are available for disaster recovery of protected health/facility information.

  • Maintains current knowledge of emerging security threats, technical challenges, and developments in system protection and IT security standards.

  • Hires and trains IT department staff.

  • Organizes and oversees the schedules of IT department staff.

  • Provides constructive and timely performance evaluations.

  • Handles discipline and termination of employees in accordance with company policy.

  • Performs other related duties as assigned.

 

Benefits:

  • 403(b) & 403(b) Matching

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Account

  • Disability Insurance

  • Employee Assistance Program

  • Life Insurance