Position Title: Receptionist

 

Job Summary:

The evening and weekend Receptionist will greet, assist, and provide direction and information to residents and visitors as well as answer telephone calls for the Saluda Nursing and Rehab Center.

Type:

Part-Time

Available Hours:

Monday - Friday (5PM - 10PM)

Saturday - Sunday (9AM - 4PM)

Duties/Responsibilities:

  • Politely and with a smile, greets and assists visitors and family members of the Saluda Nursing and Rehab Center while ensuring that all individuals sign the visitor log for the facility.

  • Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts the individual to the appropriate location.

  • Promptly and courteously answers, screens, and directs incoming telephone calls to the facility. 

  • Records and relays messages to the correct individual or department.

  • Receives mail, documents, packages, and courier deliveries and assists by distributing the items.

  • Performs administrative and clerical support tasks.

  • Performs basic filing and recordkeeping.

  • Demonstrates professional and courteous conduct with all guests, residents, visitors, and staff. 

  • Maintains a professional, neat, and clean appearance adhering to dress code and uniform guidelines.

  • Ensures the front entrance and lobby areas are always presentable and that work orders are called in a timely manner when items need to be addressed or repaired.

  • Provides companionship and redirects residents as needed.

  • Adheres to all organizational policies and procedures and to SC DHEC regulations. 

  • Adheres to all HIPAA guidelines.

  • Performs other related duties as assigned.

 

Required Skills/Abilities:

  • Excellent verbal communication skills and able to read and write in English.

  • Able and willing to deliver friendly, courteous, and prompt customer service.

  • Basic understanding of administrative and clerical procedures and systems.

  • Proficient with Microsoft Office Suite or related software.

  • Able and willing to work cooperatively with other team members.

 

Education and Experience:

  • High school diploma or equivalent required.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.