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Position Title: Receptionist

 

Job Summary:

The evening and weekend Receptionist will greet, assist, and provide direction and information to residents and visitors as well as answer telephone calls for the Saluda Nursing and Rehab Center.

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Type:

PRN (As Needed)​

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Available Hours:

Monday - Friday (5PM - 10PM)

Saturday - Sunday (7AM - 4PM)

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Duties/Responsibilities:

  • Politely and with a smile, greets and assists visitors and family members of the Saluda Nursing and Rehab Center while ensuring that all individuals sign the visitor log for the facility.

  • Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts the individual to the appropriate location.

  • Promptly and courteously answers, screens, and directs incoming telephone calls to the facility. 

  • Records and relays messages to the correct individual or department.

  • Receives mail, documents, packages, and courier deliveries and assists by distributing the items.

  • Performs administrative and clerical support tasks.

  • Performs basic filing and recordkeeping.

  • Demonstrates professional and courteous conduct with all guests, residents, visitors, and staff. 

  • Maintains a professional, neat, and clean appearance adhering to dress code and uniform guidelines.

  • Ensures the front entrance and lobby areas are always presentable and that work orders are called in a timely manner when items need to be addressed or repaired.

  • Provides companionship and redirects residents as needed.

  • Adheres to all organizational policies and procedures and to SC DHEC regulations. 

  • Adheres to all HIPAA guidelines.

  • Performs other related duties as assigned.

 

Required Skills/Abilities:

  • Excellent verbal communication skills and able to read and write in English.

  • Able and willing to deliver friendly, courteous, and prompt customer service.

  • Basic understanding of administrative and clerical procedures and systems.

  • Proficient with Microsoft Office Suite or related software.

  • Able and willing to work cooperatively with other team members.

 

Education and Experience:

  • High school diploma or equivalent required.

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Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

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